LocalXpose - Many EU tunnels are unreachable – Incident details

Many EU tunnels are unreachable

Resolved
Major outage
Started about 1 month agoLasted about 5 hours

Affected

loclx.io

Major outage from 2:31 PM to 3:59 PM, Operational from 3:59 PM to 6:43 PM, Major outage from 6:43 PM to 7:04 PM

eu.loclx.io

Major outage from 2:31 PM to 3:59 PM, Operational from 3:59 PM to 6:43 PM, Major outage from 6:43 PM to 7:04 PM

Updates
  • Postmortem
    Postmortem

    A detailed postmortem of this outage can be found on our blog: https://localxpose.io/blog/incident-2026-04-16-eu-outage

  • Resolved
    Resolved

    This incident has been resolved all EU tunnels are working as expected.

  • Monitoring
    Monitoring

    Additional capacity was taken online and tunnels are migrated to the new resources.

  • Identified
    Identified

    Following a brief period of recovery, we have identified further capacity constraints affecting our EU infrastructure. We are currently provisioning additional server resources to handle the load and will provide an update once the mitigation is complete.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our services in the EU region are now back online. We have successfully deployed additional capacity and migrated all affected tunnels. We are currently monitoring the infrastructure to ensure continued stability.

    Thank you for your patience while we resolved this.

  • Identified
    Identified

    To resolve the capacity constraints in our EU region, we are provisioning additional resources. We will begin migrating affected tunnel connections as soon as the deployment is complete.

  • Investigating
    Investigating

    We are currently investigating this incident.